Peekapak emails you when student check-ins signal a pattern needing attention. This article explains these email alerts and the notification bell icon.
About the Concerning Emotions emails
What emails might I get?
Same-day email (Grades 6–12 teachers): Sent immediately when a student logs a check-in that may need attention. Features a red "Action needed today" banner and a Priority subject line.
Weekly recap (teachers): A weekly summary of students who may need a caring check-in, formatted with a calm cyan design.
Weekly school summary (administrators, counselors, and wellbeing leads): A weekly school-wide summary.
Each email contains a direct a link to the report.
Why doesn't the email state which student it is about?
Peekapak protects student information, so emails never include student names, and specific selected feelings. To see which students may need a caring check-in, click and log in.
Multiple students need a check-in, but I only received one email. Why?
Same-day emails are capped at one per day. Multiple flagged students are combined into a single email showing the total count.
A student logged another low check-in, but I didn't get a new email. Why?
Once a student is included in a same-day email, they won't be included in another email for one week. You can still monitor their current status in the report any time.
I teach grades PK-5. Why don't I receive same-day emails?
An individual check-in from a young child is not reliable enough to act on the same day. Your PK-5 students who may need a caring check-in will show up in your weekly recap and report instead.
I share a class with another teacher. Do we both get emails?
Yes. Co-teachers get separate email notifications.
I'm a counselor or wellbeing lead. Why did the link open the whole school?
Counselors and wellbeing leads support the entire school, so the link opens the school-wide report rather than a single classroom.
About the bell:
What is the bell at the top of my screen?
A numbered bell icon appears when one or more of your students reach the Urgent level. Click it to see the message "Some of your students may need your support." and a link to the report.
Why don't I see the bell as an administrator?
The bell icon is only for teachers. Administrators, counselors, and wellbeing leads receive the weekly school summary email instead.
Turning off emails and when they stop:
Can I turn these emails off?
No, these emails can't be turned off. If you are receiving too many emails, simply click "Getting too many of these? Let us know here" at the bottom of any email to share your feedback with the Peekapak team.
Will I get an email if none of my students need attention?
No. Emails are only sent when there's something to report.
When will a student stop appearing in my emails?
This happens automatically as the student's check-ins improve. There's nothing for you to dismiss and no manual action is required. Learn how this works here.
Related articles
What is the Concerning Emotions Report? [add link]
What do Emerging, Concerning, and Urgent mean in the Concerning Emotions Report? [add link]
How do I see which students may need a check-in? [add link]