Peekapak

Ami Shah

Peekapak Support

A collection of common technical issues that may occur with Peekapak or myPeekaville

Troubleshooting & Technical Support

Whitelisting domains to resolve firewall issues

Which domains do I need to whitelist to resolve firewall issues?

Minimum system requirements to be able to use myPeekaville

What are the system requirements for myPeekaville?

Resolutions for SIGTRAP error messages on myPeekaville

Why am I getting a "SIGTRAP" error message?

Encountering a white screen when trying to log in to Peekapak

Why am I receiving a white screen when trying to login to Peekapak?

Access issues related to the browser or physical devices

Browser, Device & System Issues

Why do I get an error message that my session has timed out?

Issues relating to logging into the platform and/or browser session

Login & Session Issues

How to fix the "Student account has not been rostered" error for Clever and ClassLink secure sync users

Why are my students receiving a "Student account has not been rostered" error message?

As a teacher, I've unlocked certain units but my student(s) can't see them in myPeekaville. What do I do?

Issues relating to student access of the platform

Student Access Issues

Troubleshooting not being able to print lesson templates.

Why am I having trouble printing the lesson templates?

"Access Denied" error when trying to access the slides

"Why am I receiving an "Access Denied" error when trying to access any of the Google Slides?"

Issues with accessing certain resources and/or printing them

Printing & Resource Access Issues

Troubleshooting classroom sync failures with ClassLink and Clever integrations

Why am I getting a "No Classroom Object Returned from Sync" error when trying to sync ClassLink/Clever classrooms?

Issues with rostering when using platforms such as Google Classroom, ClassLink and Clever

Roster Sync Issues

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.