What is in the email?
Teacher Engagement
*If there has been no activity, you’ll still receive a report showing zeros for the relevant metrics and charts indicating “No activity recorded.”
Student Engagement
*If there has been no activity, you’ll still receive a report showing zeros for the relevant metrics and charts indicating “No activity recorded.”
Who gets the email?
School Administrators Users designated to oversee reports across all classrooms within a school, including principals, vice principals, counsellors, and other school leaders. | District Administrators Users designated to oversee reports across multiple schools within a district. District administrators can view aggregated usage data across all schools in their district. |
*Teachers, students and parents do not get this email.
Your school needs at least one active class in Peekapak to get a report. A school with no classes, or with only archived classes, does not get one.
When does it arrive? | Monthly usage emails are sent in the first week of each month and show school-year-to-date totals from August 1 through the end of the previous month, with totals resetting each August 1. |
Can I forward the email?
Yes. The email contains only aggregated usage information and does not include individual student or teacher names. To view more detailed classroom data, recipients are invited to log in to see specific classroom data.
I did not get my report. What should I check?
Check your spam or junk folder. Add support@peekapak.com to your safe senders list so future reports reach your inbox.
Check that it is the first week of the month. Monthly reports are sent on the 1st of each month and cover the previous month. (The schedule runs on the 1st at 12:00 UTC)
Check that you're on your district's recipient list. Reports go to the people Peekapak has set up to receive them for your district, not automatically to every administrator account.
*If none of these explain it, email us at hello@peekapak.com.
Can I stop getting these emails?
Yes. Email us at hello@peekapak.com and ask to stop receiving the monthly report. We will take you off the list.
Unsubscribing from Peekapak news and marketing emails does not stop the monthly report. You need to ask us directly.
Can I get the report weekly, or for one class?
Not right now. The report is sent once a month and covers your whole school. For class-level detail, click "Log in for detailed reports".
Who do I contact with questions?
Email us at hello@peekapak.com.